G1004-Island Retreat

We booked this place 3 weeks out and specifically called to make sure the pool was open. When we arrived, there was a construction project we were not informed about (very loud beginning at 7:00AM every day) and the pool and surrounding outdoor space was completely closed. My kids were crushed after looking forward to having pool access after being quarantined all summer without one. We received poor customer service from Starkey Property Management and were not AT ALL satisfied with their resolution of the issue. Bait and Switch with no regard for customer service. DO NOT RECOMMEND.

We love staying at the Grand Caribbean. It is perfect for families with small children. The pool is mostly shallow and the boardwalk makes it easy to get to and from the beach. The property was impeccably cleaned and extra COVID precautions were noted. It was a great way to get out of the house and still be able to socially distance.

Manager's Response

Excellent place on the beach.The additional $74 charge after we arrived was unexpected.

Manager's Response

Great location the condo unit was very clean

The Condo was very nice & clean. The AC worked very well as it was HOT outside. The location was great...not too close & not too far. Property Management & Maintenance Man were great to work with and helpful. Can not wait to go back. loved it.....

We enjoyed this rental very much, it was beautiful spacious and so very relaxing.

It was very, very nice. The condo was perfect for us. It was very clean. The location was nice; just far enough away from the crowd, but close to everything we needed. The pool and boardwalk to the beach was very nice.

We thoroughly enjoyed the condo, pool and private boardwalk. Everything was as expected and more! Great place for a getaway and highly recommend. We will definitely be staying here again.

Overall we enjoyed our stay here! It's hard to beat the location and the proximity to the beach and the pool being right outside the living-room doors is super convenient if you're vacationing with kids and need to be able to keep an eye on them or pass towels/goggles/toys/etc over the railing while prepping food and drinks in the kitchen.
The unit is well-equipped with everything a family might need. However, there were a couple issues I'd like to point out.
1) the bathroom closest to the kitchen had extremely slow drainage in the tub as well as the sink. This is something I wish had been fixed prior to our stay (the last thing anyone wants to deal with on a vacation is a plumbing issue!)
2) thanks to Spectrum, the internet speed is very, very S-L-O-W, so don't expect to be able to stream any movies or music (unless you use your mobile data, which is actually much faster than the internet on-site.) Not a deal-breaker if your intention is to enjoy some electronic-free family time or do some reading when not out and about enjoying other things.
All-in-all, I would recommend this vacation rental and would consider staying here again on our next trip down to this part of the coast. I do hope that Spectrum improves their service to the building and that the owners/management fix the slow drainage issues in that bathroom.

The location was nice, a boardwalk to the beach, poolside. The house was clean but definitely could have been cleaner. The frustrating part was the LOUD AC unit in the front bedroom that kicked off and on constantly, and having to go thru a management company. They would not allow an early check in or late check out, even though we found out there were no more guests coming the day we left. Also we got asked to leave the pool area during pool hours, due to cleaning. Our 2 yr old was swimming before our early checkout. Why wasn't it cleaned during non-pool hours?... Overall it was good. But for the price that we paid (high in my opinion) I have to mention these things.

The condo exceeded my expectations! It was clean and well stocked for all our needs.

Manager's Response

This was the second time we stayed at 1004, both times we have had an exceptional time. Great condo to stay at. The location is very convenient both to Port Aransas, Flour Bluff, and the free parking area on the Beach. We have stayed at the Grand Caribbean 4 times now in the last 5 years. Missed one year due to Hurricane Harvey. We like the Condo and plan to keep leasing it as long as we can.

Manager's Response

First of all we only got to stay 1 of the 3 nights we reserved. We had a small dog with us and even told you we would be bringing our dog. You took our reservation any way. Then on the 2nd day, while we were at the beach you locked us out of the property and locked our dog in. We were told to leave the premises as soon as possible. We were charged for 2 nights even though we only got to stay less than 21 hours. The facility itself was excellent. It was very clean and well-maintained. It was very comfortable and we absolutely loved listening to the waves on the beach! Wish we would have been allowed to stay the duration of our reservation!!!

Condo was very clean and great location! We will be back soon

Manager's Response

Beautiful Condo. Would love to rent again. Easy walk to beach, nice pool.

Manager's Response

For the 3rd year in a row we have had a flawless stay in 1004. Thank you starkey for keeping your properties in tip top shape!

Manager's Response

When we first got into town the management company called to give us the room info including the code to the door. That was wonderful for them to call us instead of us trying to get them.
The property was even more amazing than I thought it would be! It was the perfect location with a beautiful view of the pool from the window leading out to our patio. That was the perfect spot to have breakfast with my sweet granddaughter.
The property was clean & kept up. Kitchen was well stocked with utensils & dishes. LOVED having a washer & dryer since we were at the beach so much.
It was great to have a pool since my granddaughter was only 2 and the waves of the ocean were a bit much for her.
We've been to Port Aransas when our children were young @ 15 years ago, and our favorite restaurant, Virginias on the Bay was still in business and still fabulous!!
Also wanted to say how easy checkout was, even though it was hard to leave!! Overall the stay was perfect .

Manager's Response

The property was spacious, well-decorated, comfortable and well-maintained. There was great access to the beach via a boardwalk.. We did not feel the check-out rules regarding rooom cleaning and washing the bathroom towels was fair based on the rental rate.

Manager's Response

Very nice property. Close to beach and great pool. Very roomy - Loved it!

Manager's Response

The Grand Caribbean was the perfect place for our beach vacation with 3 small children. I loved that the pool area is enclosed so there is no place for kids to wonder off. The boardwalk to the beach is easily accessible from the pool and takes you to a beautiful stretch of beach. We stayed in unit G1004 which is on the ground floor. The views are better higher up, but the proximity to the pool was perfect for us. Also, it was nice not to have to lug our stuff up the elevator or stairs. We would stay here again in a minute.

Manager's Response

We had a great time. Our fishing trip was very successful. We enjoyed our stay in the love G1004 Island Retreat. All the things we needed were right there.
Only one issue: the drain in the Master bath tub was so slow, to the point of being stopped up. We used plunger and removed lots of hair, but wasn't totally fixed - needs some attention.

We always enjoy staying at Grand Caribbean. This was our 5th time, but 1st time staying in G1004-Island Retreat. The access to the pool and beach is so convenient! This specific condo has the pool right outside your patio, so you can even put the kids down for a nap while having a swim. The rooms and common areas were clean and the kids enjoyed the bunk beds in the laundry room. The refrigerator would not cool when we got there, but that sort of thing is not always in control. They were quick to get a new one ordered and shipped overnight. Starkey even dropped off bags of ice for us to refill our ice chests. The coffee maker was broken as well, but who knows what guests might have done that before us. We just bought a new one and left it there for future tenants. Enjoy! I'd stay here again and would recommend it for anyone looking for a nice place at Grand Caribbean.

We recently stayed at Grand Caibbean near Port Aransas. We were in a ground floor unit, perfect for our family. Pool outside our fenced in patio but only accessible through a breezeway. Great location for beach and pool vacation. A few miles from town. It is behind what appears to be a failed real estate development. Our biggest disappointment was that there were no shampoos and one little bar of soap for 6 people to share. We had to drive to town at 8pm to buy our own. The 3rd "bedroom" was bunkbeds in a large laundry room. Ok for single son but would have been awkward if we had traveled with couples. Other than those complaints had a great time.

Nice place had just about everything you need a few more small appliances better blender food processor BBQ cooking utensils
Good location close to beach

Manager's Response

Had a wonderful time. Grounds in need of upkeep but unit was clean and extremely nice. Going back next year. Wish there was a hot tub!!!

Manager's Response